Celebrity Cruises: The cruise lines cancellation policy applies and it typically allows you to cancel with a full refund, as long as you cancel at least 90 days prior to the cruise, unless you book with a Non Refundable Deposit (NRD). Suites may have a different cancellation policy. We recommend purchasing travel protection. For our group cruises, there is a $100 per person cancel fee, which is in addition to any cruise line cancellation penalty. For our River Cruises, the deposit is not refundable. After the final payment due date, which is 90 days before sailing, there will be no refunds.

The deposit for our Celebrity group cruises is $500 per stateroom for all categories, except Suites. The deposit for a Suite is 10% of the cruise fare, or $500 per stateroom, whichever is greater. Each guest may use a different credit card if they wish, as long as the full deposit is paid. For our River Cruises, the deposit is $850 per person.

The cruise fare includes your stateroom on the ship, most food, an unlimited Basic Wifi plan, and a Classic Beverage Package. Guests who book a suite will receive a Premium Beverage Package and Premium Wifi. Celebrity no longer includes pre-paid gratuities with ANY bookings.

With our hosted group cruises, it also includes extras provided by John Heath Travel, which vary by trip, such as access to our host hotel, with discounted rates, our onboard entertainment, parties, activities and private shore excursions.

You can book alone but you will be required to pay the full stateroom deposit. Depending on the promotion you book with, we can typically add a second guest to a reservation until about 7 days before the sailing date. If you book a single occupany promotional rate, if you add a roommate later, your booking will be repriced at the current rates and promotions at the time of the change. Please email if you have any questions.

As our system is not connected to the Celebrity reservation system we can't show you live inventory. We always choose the best stateroom available at the time of booking. Things we look for when choosing a location.
-A higher deck
-Mid ship
-Not too close to the elevators to avoid any noise
-Not directly below areas that could be noisy such as a basketball court, etc.

If you have any special requests, such as you want to be forward or aft or near an elevator, please put them in the comments at the bottom of the booking form.

We recommend that everyone taking a cruise from the United States have a passport book. Though some “closed-loop” cruises may not require a U.S. passport, we recommend bringing yours in case of an emergency, such as an unexpected medical air evacuation or the ship docking at an alternate port.

If I don't have to have one, why should I still get one?

Unexpected circumstances can come up that make it impossible to return to the United States on the cruise ship. Here are some examples:

Illness or Injury – Depending on the severity of your illness or injury, you may have to be admitted to a local hospital overseas. If you cannot be discharged before the cruise ship is scheduled to depart, the cruise ship may leave without you. In this case, you would need a U.S. passport to fly home upon clearance from your doctor.

If you have the Classic Beverage Package, you can upgrade to the Premium Package on the Celebrity Cruise Planner platform. The upgrade option is typically available within 14 days of booking. The current price to upgrade is $20 per person per day.

Click the link for a list of beverages included. Please note: This list is subject to change.

We are pleased to offer onboard parties, entertainment, and events to our guests at no additional charge, often accompanied by significantly discounted rates. However, these discounted rates are limited in availability, and cancellations can have an impact beyond the individual reservation. When a guest books using a discounted rate and later cancels, we often lose access to that rate, preventing other guests from benefiting from the same opportunity.

Additionally, we incur non-refundable fees from our booking system vendor for each reservation, as well as substantial administrative efforts, including processing payments, issuing confirmations, addressing inquiries, and making adjustments to bookings. In some cases, these efforts involve many hours of work, for which we receive no compensation if the reservation is canceled.

To help offset these costs and ensure we can continue providing exceptional experiences, we have introduced a $100 per person cancellation fee applicable to our organized group cruises. We appreciate your understanding and support as we strive to maintain the quality and value of our offerings for all our guests.

When we have a group rate available, that is the lowest rate and it is refundable. No lower rates are available.

If you book with a Non-Refundable Deposit, your deposit is not refundable at any time. If you cancel, Celebrity will retain your full deposit. If you change the ship and/or sail date, Celebrity will charge a $100 per person fee.

The full deposit of $500 per stateroom for non-suite staterooms, or 10% of the cruise fare for Suites, is due at the time of booking. The final payment is due approximately 90 days prior to sailing. See your invoice for the exact due date.

Celebrity calls their balcony a veranda. All Veranda, Concierge, Aqua and Suites have a veranda.

The rates listed are per person based on double occupancy and include all discounts and promotions. If you are traveling alone, you will still pay double the cruise fare, but only one tax.


EXAMPLE

If the rate on the pricing sheet is $1500.


$1500

x 2

=$3000 Total Cruise Fare

+$112.50 per person for tax


TOTAL

$3112.50 One guest or

$3225.00 Two Guests. If you are traveling alone, you will still pay double the cruise fare, but only one tax.

The rooms are very similar, but Aqua and Concierge come with added amenities and are typically on higher decks.

It's usually because we are out of our discounted rates on the lower category, but we still have some left for the higher category.

United States passport holders who have not applied for a visa before will need to fill out an application from the European Travel Information and Authorization System, ETIAS. It will cost about $7.79 USD to submit, and you should leave yourself some time before you travel to file, because the process could take up to 30 days if you end up needing to provide additional documentation. The form will not be available until 2024. UPDATE: The EU has delayed this to 2025

Google found that the best deals were found 129 days out—but could be anywhere between 50 and 179 days before departure

We happy to help with suggestions, but what we suggest is to search a website, such as Google Flights, and find a flight with the flight times, airline, class of service, etc, then book it with your favorite airline. If you're booked on a Celebrity cruise, you can book with Flights By Celebrity.

We suggest to book early, then you can change your flights later if the price goes down, or if you find a better flight, prior to the final payment date for your cruise. Be sure to confirm with Flights By Celebrity that you can change without a fee.

With Flights By Celebrity, you can book your flight any time, but you don't have to pay until the final payment due date, which is around 90 days prior to the cruise.

Our group rate includes the Classic Beverage Package and Basic Wifi, but if you choose to book Cruise Only rates, Celebrity will charge us a significantly higher rate to have our onboard parties, if we have any guests without a beverage package. If you would prefer to have the Zero Proof (non-alcohol) package, we can switch you to that, but there would be no price difference. If you opt for a Cruise Only rate, there will be a $250 per person Program Fee assessed.

Our group rate includes the Classic Beverage Package and Basic Wifi, but if you choose to book Cruise Only rates, Celebrity will charge us a significantly higher rate to have our onboard parties, if we have any guests without a beverage package. If you would prefer to have the Zero Proof (non-alcohol) package, we can switch you to that, but there would be no price difference. If you opt for a Cruise Only rate, there will be a $250 per person Program Fee assessed.

You may choose to book the Cruise Only rates with your choice of a refundable or non-refundable deposit. Due to the cost of putting our events and parties, there there will be a $250 per person Program Fee assessed. This fee will be waived for guests booked in a suite.